HAIAN Riverfront Hotel Da Nang

Staff were extremely welcoming. Hotel safe & secure for the solo traveller. I was asked by the food & beverage staff if i thought the buffet breakfast was up to standard being a westerner. All i suggested was 2 things, and the next morning, they provided it at the buffet. Wasn't expecting anything,but they went above and beyond, which they didn't need to. Great staff and hotel being in close to all the things i needed to see and do. For me, i give it 5*. I'll stay here again for sure...

The staff, starting with those at the front desk, but including the housekeepers, bellhops, and restaurant servers were always friendly and sought to know how they could make our stay better. Our rooms were cleaned daily and in top condition. The restaurant served a variety of foods, all fresh and appealing. The gym, while small was adequate and offered an amazing view of the Han River, the peninsula, and beyond to the ocean. The Furgun coffee shop was also pleasant with a variety of both hot and cold beverages with a relaxing atmosphere. Finally, our rooms had a spectacular view of the Han River and the Dragon Bridge.

I recently had the pleasure of experiencing outstanding service from Ms. Giang, the Guest Relations Supervisor, and I must say she went above and beyond in ensuring my trip was seamless and enjoyable. From organizing tours in Da Nang to arranging activities in Phu Quoc, her dedication, expertise, and attention to detail were truly exceptional. Ms. Giang's extensive knowledge, responsiveness, and genuine willingness to assist guests made all the difference. She provided excellent advice tailored to my preferences and took care of every detail with a smile. Her professionalism and passion for her work are evident, making her one of the best Guest Relations Supervisors I have ever met. Thanks to Ms. Giang, my trip exceeded expectations, and I can't recommend her services highly enough. She truly exemplifies excellence in hospitality.

Amazing Riverview and Dragon Bridge corner room . We have travelled a lot and in relation to value for money this is the best room we have ever stayed in by far . Wi-Fi strong . Very big clean rooms with comfortable round beds . Huge Bath ! Helpful Guest relations people specifically, Huong Giang , who was always there to assist and more . Location handy to everything . Refreshing rooftop undercover pool . Great Breakfast .

Excellent location, attentive staff always with a big smile and willing to help. The director of the kitchen even came to ask us about our meal during the breakfast for feedback, so you can tell they want to do well for guests Breakfast buffet is good if it's included, meals chanted from day to day so it keeps it fresh. Good assortment of food for all. Im a big fan of a modern clean bathroom. And this place delivered. Was really pleased to see.